miércoles, 13 de octubre de 2010

New technologies in the tourism sector

Since the beginning of the travel distribution, to the present day tourism has evolved significantly.
A clear example, tourism is undergoing a phenomenon called the Internet that has known how to transform and develop tourism. On the other hand the Internet has created jobs and income that country certainly no doubts exploit tourism as an economic good generator.
One of the most important factors to take into account today for travel agents is the Internet, as it will become very short term in a primary sales channel for customers and also for travel agents in some sense.
No doubt that with the introduction of Internet to the tourism industry have been able to achieve great benefits such as: the improvement of tourist companies' operations, better understand customer needs, provide better service delivery, reaching a greater number of customers, new markets and optimize its resources achieving greater efficiency.
There are many examples we can mention the use of Internet in tourism online booking systems, online ticket sales, data systems to meet the needs of customers, among others. Although each day is more advanced in implementing the technology, tourism-related businesses have had to face the great challenge of changing the existing problems and begin to see technologies beyond simple computer systems but also as part of the strategic plan that will allow senior management to achieve competitive advantage.
Internet has been a great support material for multiple tourist information systems such as: the provision of tourist attractions based on high technology from virtual theme parks until the introduction of virtuality in the traditional cultural centers and museums. Also the management of destinations that are in the market and the network as package tours where you can access the offers of competitors.

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